About Us
Best Way Transport

We are a licensed travel agency in Malaysia, specializing in private transport services between Singapore and Malaysia. With over 10 years of experience and a large vehicle fleet, we cater to a wide range of travelers — from independent travellers to families and business professionals.

Our professional team of drivers and well-maintained MPVs are available for both single trips and chartered services. With our door-to-door service, you can enjoy a smooth and hassle-free journey — no need to alight during immigration clearance.

Your safety is our priority. Every trip is driven by experienced professionals and comes with passenger insurance coverage, giving you complete peace of mind from start to finish.

Your Trip, Our Process

See how we take care of your ride across Singapore and Malaysia — every step from booking to your destination.

Introduction video showcasing Best Way Transport private car service between Singapore and Malaysia.

Best Way Transport SG ⇌ MY

Our Services

Cross-Border Private Car & Taxi from Singapore to Malaysia

  • Taxi from Singapore to Desaru
  • Day tour from Singapore to Legoland
  • Point-to-point private car from Singapore to Malacca
  • Transport from Singapore to KSL
  • Airport transfer (Singapore Changi International Airport/ Johor Senai International Airport)
  • Etc
MalaccaKL - Kuala LumpurTioman IslandSingaporeDesaruMersingSelangorPahangTerengganuKelantanKedahPerlisLangkawiPerakPenangJohorCameronHighlandsGenting HighlandsNegeri SembilanLegolandJB - Johor Bahru

We are a Licensed Travel Agency in Malaysia

In May 2025, Best Way Transport officially acquired a travel agency license issued by the Ministry of Tourism, Arts and Culture Malaysia (MOTAC).

With this license, we are taking our private transport services to the next level—now offering travel insurance to protect our long-distance passengers for greater peace of mind. In addition, we provide value-added services such as assisting customers in purchasing air tickets and attraction passes for their outbound travel. Backed by our own fleet and experienced drivers, we're here to make every journey safer, smoother, and more memorable.

BESTWAY
Professional
Team

BESTWAY
Professional
Team

Customer service team
Soon

Soon

8 Years+

Darren

Darren

7 Years+

Shawn

Shawn

7 Years+

Raymond

Raymond

7 Years+

Afiq

Afiq

7 Years+

John

John

5 Years+

Bing

Bing

8 Years+

Vincent

Vincent

6 Years+

Wayne

Wayne

8 Years+

Vanness

Vanness

9 Years+

Derek

Derek

6 Years+

Chai

Chai

4 Years+

Heng

Heng

5 Years+

Brian

Brian

4 Years+

Dee

Dee

4 Years+

Soon

Soon

8 Years+

Darren

Darren

7 Years+

Shawn

Shawn

7 Years+

Raymond

Raymond

7 Years+

Afiq

Afiq

7 Years+

John

John

5 Years+

Bing

Bing

8 Years+

Vincent

Vincent

6 Years+

Wayne

Wayne

8 Years+

Vanness

Vanness

9 Years+

Derek

Derek

6 Years+

Chai

Chai

4 Years+

Heng

Heng

5 Years+

Brian

Brian

4 Years+

Dee

Dee

4 Years+

Professional Team You Can Trust

We operate as a professional team with a large vehicle fleet, and a responsive customer service team based in our office. Fluent in Chinese, English, and Malay, our team ensures quick and clear communication. Unlike freelance drivers, our drivers stay focused on the road while our office handles all bookings — ensuring safer, faster, and more reliable service every time.

Comfortable MPVs for Every Need

Our large MPV fleet includes a wide range of vehicles — from standard 7-seaters to premium, luxury models — ideal for solo travelers, families, and larger groups.

Every vehicle follows a strict schedule of inspections and maintenance to ensure reliability, safety, and cleanliness. Whether it's a point-to-point transfer or a full-day charter, you'll enjoy a quiet, comfortable ride in a well-kept car.

Experienced Drivers — Not Freelancers

All our drivers are professionally trained, carefully vetted, and experienced in cross-border routes between Singapore and Malaysia. They are punctual, courteous, and fluent in Chinese, English, and Malay for quick, clear communication.

Unlike freelance drivers, our drivers stay fully focused on the road — while our office-based team manages bookings, routing, and customer requests. This division of roles delivers safer, faster, and more reliable service every time.

Office-Based, Responsive Customer Support

We operate as a professional team with a large vehicle fleet and a responsive customer service team based in our office. From answering inquiries to confirming bookings and assigning the right driver and vehicle, our team coordinates everything behind the scenes 24/7.

By centralizing scheduling and communication in the office — not in the driver's seat — we ensure seamless coordination between you and your driver for a smooth, stress-free experience.

Street view of George Town, Penang

Why Choose Bestway

Fast Booking

Book your trip online or via WhatsApp in 3 simple step, we can arrange a car to your doorstep within 1 hour.

24-Hour Service

Our drivers and customer support are available around the clock

Best Price Guaranteed

We provide competitive and affordable rates made known to you before booking confirmation

Convenient

Sit in comfort as you skip the standing queue and avoid the hassle of alighting the bus for custom clearance

Safe & Reliable

Our drivers are vetted and audited to make every ride a safe ride for you

Inclusive Insurance

Every passenger is provided with insurance coverage during your ride with us

24-Hour Flexible Service Pick Up Anywhere, Anytime!

Flexible cross-border taxi services, from Singapore to Johor & Malaysia. We offer pick-up service at your convenient location.

Safe, Comfortable and Reliable Ride for Your Trip

From Singapore to Johor Bahru (JB), Desaru, Legoland, Kuala Lumpur (KL), Malacca, Mersing, Genting Highlands, etc.

  • 360 camera
  • Leather car seat
  • Spacious car seat
  • Clean and comfortable
  • Professionally trained driver
  • Spacious bonnet
  • Regular vehicle maintenance for safety
  • Toyota Alphard
Toyota Alphard

Professional Drivers Who Make Your Journey Stress-Free

Friendly, experienced, and knowledgeable drivers ensuring a safe and smooth ride to anywhere you want to go.

Knowledgeable about local areas
Professional and experienced
Multilingual communication
Friendly and courteous
Punctual and reliable
Safe driving practices

You may wonder, there are so many drivers available.

Are there really any differences?
How do you choose the right one?

When it comes to your safety and comfort, the choice can directly impact your experience. Here's a side-by-side comparison to help you make an informed decision:

Freelance Drivers

  • Risk of scams
  • Risk of no shows
  • Slow or no reply at all
  • No money-back guarantee
  • Reckless driving
  • Dirty cars, noisy engines

Bestway Drivers

  • Office at Permas City
  • 100% show-up rate
  • Fast reply from our customer service team
  • Money-back guarantee
  • Professionally trained for safe driving
  • Clean, well-maintained cars for safety and comfort

Your Satisfaction Guaranteed Full Refund, No Hassle

(If we fail to fulfil our services)

Change of Plans? No Problem.

You're free to cancel your appointment up to 24 hours in advance.

Your Safety Is Our Top Priority

We take vehicle maintenance seriously, ensuring each ride is safe and smooth from start to finish.

Professional Drivers

We vet all our drivers and ensure they possess a valid license to provide good customer service.

Safe Driving

All drivers are well-trained to ensure safe driving behaviour – no reckless driving, no speeding.

Book Now, Plan Later

FREE Cancellation within 24 Hours!

Driver carrying luggage Driver carrying luggage

Good Service and smooth transportation Will support this service again in the future! 😁

Hakim Wahid

Hakim Wahid

The reviewer didn't write a review, and has left just a rating.

Cartman Tai

Cartman Tai

The reviewer didn't write a review, and has left just a rating.

Alessandro Nobili

Alessandro Nobili

The reviewer didn't write a review, and has left just a rating.

JD

JD

The reviewer didn't write a review, and has left just a rating.

Byron Sahota

Byron Sahota

The drivers were very responsible and courteous. Vehicles are exceptionally clean and the flexibility of the drivers to accommodate your breaks along the way. I would also like to mentioned that the service staff are just as good as the drivers. Thank you Kaitlyn for arranging Ken and Shawn.

Colin Goh

Colin Goh

Very professional company ; provided ‘A Class’ customer experience. The cars were clean and drivers friendly. 5 star experience and I plan to leverage their services next time as well. Highly recommend…

Anupam Agnihotri

Anupam Agnihotri

Exellent services and experience, highly recommended

Huaxi Zheng

Huaxi Zheng

Great value. Helpful and professional and did whatever it took yo get us safely and happily to our destination. Will definitely recommend and use again.

Seelan Reddy

Seelan Reddy

I found Best Way Transport on the first page of Google purely by chance, and it happened in a very short time, just one day before (H-1) I needed transportation from Singapore to Johor Bahru, Malaysia. Best Way Transport was the third travel service I contacted that day, but they were by far the fastest to respond to my WhatsApp messages. The pricing was clearly listed as nett on the website, so there was no need to worry about any hidden charges or price manipulation. The driver assigned to me, Mr. Roger, arrived at the pickup location earlier than scheduled. He was extremely friendly, attentive to customers, and generously shared recommendations for local food spots and recreational places in Johor Bahru. Overall, I am very satisfied and highly recommend Best Way Transport to anyone who needs transportation from Singapore to Malaysia. For any transportation services within Singapore, feel free to check out their website as well. Keep up the excellent service, Best Way Transport!

yovan analizer

yovan analizer

Overall, the process from booking to transportation was smooth and pleasant. The drivers were friendly and experienced.

Chua WK

Chua WK

The reviewer didn't write a review, and has left just a rating.

YASUSHI SUZUKI

YASUSHI SUZUKI

We booked transport from Singapore to Desaru and were very impressed with the service. The driver was punctual, keeping to the agreed schedule without any delays. We appreciated the regular updates provided throughout the journey, which gave us peace of mind. Charges were fair and transparent, with no hidden costs. Overall, a reliable and professional service that made our trip smooth and stress-free. Highly recommended.

jinto felixon

jinto felixon

Booked a 2 way trip from Singapore to JB. Booking process via whatsapp was quick and responsive. Driver was on time (was already at the pick up point before the pick up time). Overall a smooth experience, would recommend.

Liu Jiada

Liu Jiada

Best Way do have skilled, not talkative, experienced and safe drivers. Vehicles are clean, neat and well maintained

gcyeo lucy

gcyeo lucy

The reviewer didn't write a review, and has left just a rating.

Arul Jothi

Arul Jothi

Great driver — punctual, polite, and very safe on the road. Highly recommended!

Yun Li

Yun Li

The reviewer didn't write a review, and has left just a rating.

Jie Ting Goh

Jie Ting Goh

We booked trip to Lego land two way trips with bestway. They are so responsive and provide details for all my queries promptly! The drivers are so punctual dropped us in destination ahead of our planned time. We enjoyed the trip .

manikandan Ganesan

manikandan Ganesan

Great service and highly recommended. Will definitely use the service again in the future. Thank you

Vu Vuong

Vu Vuong

Prise de contact facile, réponse très rapide, j'ai pu organiser mes 2 trajets frontaliers à quelques heures d'avis seulement, sans problème. Les chauffeurs étaient ponctuels, polis et conduisaient de façon irréprochable.

Francesco Rinaldi

Francesco Rinaldi

The reviewer didn't write a review, and has left just a rating.

Hussain khader

Hussain khader

This was an excellent experience. Booking was very organised. Pick up from Changi airport was perfect with very good communication. Driver was excellent at navigating us across the causeway from singapore to Malaysia (this could have been a very tricky transit without the help). Price was as agreed. Definitely 5* service. Would use them every time.

Alan Jenkins

Alan Jenkins

The reviewer didn't write a review, and has left just a rating.

Hironobu Ueno

Hironobu Ueno

Ken & Raymond are prompt in fetching us both ways . Similarly for Kaitlyn she was prompt in reoly in all my queries and assured me of their services. Will definitely use their services again.

carolyn chng

carolyn chng

Great communication, good price and the vehicle was very clean and comfortable. I am happy to recommend and will use this company again.

Tamara Bell

Tamara Bell

The reviewer didn't write a review, and has left just a rating.

Avinash Singh

Avinash Singh

Traveled with 2 kids ages 4 and 7. The car service is very convenient. Our driver Azam is also very kind and conversational. He offered lots of tips to make our stay more fun.

Josephine Nevado

Josephine Nevado

Service was excellent. The driver was polite and kind. Will definitely contact them again if we ever go back to Malaysia.

Berna Marie Chua

Berna Marie Chua

We booked Best Way Transport from Singapore to Malaysia (Legoland JB) return. It was so easy to book and the communication was fantastic. The driver was punctual and courteous. It was very easy to get through immigration. It was very safe and would highly recommend.

Sellina Goh

Sellina Goh

great service, very convenient

Dave Haysom

Dave Haysom

Great service, highly recommended

Thomas Pearson

Thomas Pearson

The reviewer didn't write a review, and has left just a rating.

kyawkyaw Naing

kyawkyaw Naing

Très satisfait de notre transfert Singapour/Tioman : ponctualité, qualité de la communication, gentillesse du chauffeur, le rapport qualité/prix...tout était parfait. Merci

Arnaud Laetitia

Arnaud Laetitia

The reviewer didn't write a review, and has left just a rating.

Tanveer Bhatti

Tanveer Bhatti

Good communication on WhatsApp before each pick up. Very punctual and professional driver. Clean MPV. A breeze at the causeway. Will definitely use them again!

Eddie Wong

Eddie Wong

Took the service from Singapore to KL. The driver Shawn was amazing. Have 3 active kids and he was very accommodating.

Abdulla Mubarak

Abdulla Mubarak

Driver was very helpful and friendly.

Natisha Girard

Natisha Girard

Headed to Desaru over the weekend, to trip was great, quick and safe. Return trip a bit too slow, driver don't dare to overtake oil palm truck.

Matthew Ng

Matthew Ng

Got a taxi from hotel in Singapore to Legoland Malaysia. Contact via WhatsApp was great. Driver (Irfan) was excellent. Car was exactly as described (air con!) and we were easily talked through the necessary immigration processes in good time. Really great service.

Pamela Johnston

Pamela Johnston

We Care About Your Experience!

If you face any problem before or during the ride, feel free to reach out to us anytime to get support. Our customer service team will assist you to ensure your concerns are well attended to!

Best Way Transport operates with a large vehicle fleet. Our drivers are fluent in Chinese, English, or Malay, ensuring smooth communication throughout your journey. Whether it's a cross-border taxi from Singapore to Johor or a charter service to any part of Peninsular Malaysia, we've got you covered.

Get Your Car Arrives at Your Doorstep in 1 Hour

No Waiting, No Advance Booking Needed.

With a large company-owned vehicle fleet, we can arrange a car to your doorstep within 1 hour — no advance booking needed. Check our rates below!

Happy family with MPV
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For urgent or phone enquiry, please call +60 11-1668 9298

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