184 Google reviews from our customers ( 4.97 )
We booked a Starex for an entire family of 6 adults and a child. Our driver, Brian, was prompt to reply to messages, was super helpful, friendly and picked us up on time! Both our journeys, to and fro JB, were relaxed and safe. Will definitely booked this service next time and highly recommended!
The reviewer didn't write a review, and has left just a rating.
Best & genuine service! Huge thanks to The boss and driver Jackson who went out of their way to help us out late at night when we faced issue at JB checkpoint, since we didn't have a print out of visa, we requested to customs officer to help us out but despite seeing our family with 3 infants, 2 elderly parents , the officers had no sense of humanity. We had valid visas but no print out. Thankfully the boss and driver Jackson at best way transport helped to print it out and send it to us at checkpoint.
The reviewer didn't write a review, and has left just a rating.
Fast reponse
Excellent service. Very friendly and prompt!!!
Very professional , punctual and best part is they very handy , called at almost midnight time to go JB from SG , next minute they came and took us to Jb . Easy to communicate with
The reviewer didn't write a review, and has left just a rating.
Can be trusted for on time transportation between Singapore - Senai Airport. We will use it again in the near future.
Quick, easy and fast arrangement with reasonable price!
We booked bestway after reading a lot of good reviews. And indeed they're fast in responding to our enquiries. They are very punctual, friendly and very experienced drivers. My whole family enjoyed the journey and I would totally recommend to everyone who is looking to book a private car to Malaysia to consider Bestway. Because their service is the best👍🏻
Surprised at the efficiency and professionalism of the driver. Had a pleasant journey. Overall a great experience, definitely recommended!
Very reliable, friendly and flexible transfer service. The coordinator was able to adjust to our needs and made sure the trip went well.
Seamless transfer, friendly and helpful service plus comfy ride.
We engaged Best Way Transport for our company's business trip to JB. We had many people on the trip and needed several pick-up points and vehicles, which made the arrangements a little complicated. However, they were able to accommodate us and the transport went smoothly. Instructions provided for the pick-up were also very clear-cut and their replies on Whatsapp are also fast, in case you meet any hiccups and need to contact them urgently. Just an area for improvement in future is to inform passengers of any last minute changes in drivers even though the vehicle plate no. remains the same, as passengers may face challenges in contacting the drivers on the ETA.
Very good service, clean and comfy car. Highly recommend 👍👍👍
Great Service. Easy to contact communicate and get the required transport.
The reviewer didn't write a review, and has left just a rating.
The reviewer didn't write a review, and has left just a rating.
Very fast & prompt response. Vehicle was good and clean. Drivers are friendly and know their ways around, especially beating the custom’s jam. Will recommend to those wanting to go Malaysia and I’m looking forward to engage them again for my next trip
The reviewer didn't write a review, and has left just a rating.
The reviewer didn't write a review, and has left just a rating.
MY mum and I was desperate to get to JB directly, due to family emergency. my mum is in a wheelchair, n since we've just sold our car, we don't know how to get quickly to JB n we had to get there fast. So I googled n immediately chose best way transport. Richard replied to my WhatsApp msg almost immediately. I explained the situation to him coz my elderly mum had to go alone 1st with her wheelchair n all her bags. He listened n reacted very fast, he understood my concerns ABT my elderly mum traveling alone coz I told him how old people tended to panic easily n get scared. We were lucky coz due to Richard s quick reaction, he told me one of his driver's is in Spore already. N was able to arrive in less than 30 mins. When the driver TS arrived, I explained to him the situation again n he was so kind n patient when handling my elderly mum. He told me not to worry, he will make sure my mum will arrive at her destination quickly m safely n he will make sure our JB family will be there to greet my mum. Plus traffic on causeway happened to be clear. So on the whole with Richard n TS strong support, they made my mum's travel a seamless n absolutely stress-free. So thank you VERY MUCH for both Ur excellent customer service especially when handling the elderly. We are forever grateful to U both. N the fare was competitive too... Quite reasonable. I will recommend best way transport to anyone. They will take care of u extremely well. Keep up the good work guys!!
Got contact via Google. Good response time and no fuss communication, eventhough last minute booking. Wont regret getting their service again for future shuttles. :)
My worst nightmare happened yesterday late noon when my family and I found ourselves denied entry into Singapore and forced to turn back to JB as we didn’t know LTA implemented VEP online only before you enter Singapore and no more buying it upon arrival. Upon returning to JB and thinking of alternative mode of transportation to re-enter Singapore (with kids and luggages in tow), I googled and found Best Way Transport, they have (legitimate) private cars like practically on standby to drive you into Singapore. They are fast, punctual and my assigned driver is very friendly too. Thanks again to Best Way Transport for making my day!!!
The reviewer didn't write a review, and has left just a rating.
The reviewer didn't write a review, and has left just a rating.
The reviewer didn't write a review, and has left just a rating.
transport arrived on time and quick responds
This transport service was very prompt in replying to enquiries and the driver was punctual in pick up and drop off timing. Not only that, driver was very helpful in carrying and arranging items into the car. Very reliable service and highly recommended 👍
Best Way Transport provides professional charter service in and out of the country. We booked it twice and were blown away by the experience. Courteous and understanding drivers who attended to our needs with care and utmost professionalism. Would highly recommend to anyone seeking charter service.
Very good and prompt service, 100% recommended
Highly recommended and good price. All the driver very friendly.
Was booking this service for last mins change of business appointment. Very quick response from BestWayTransport and good arrangement. Driver arrived 15mins earlier than the time we have booked. Thumb up for this!! Will look for them again if required. Highly recommended!!
Booking Them Regularly When I M Travelling To JB Thanks To Joy And His Team 😊
booked a car for our parents for a trip to malacca - driver benny was very responsible and helped to update their location throughout the journey. He also made sure that our parents were handed over to us before he left. thanks v much!
29-30/12, we took their service to and fro from sg to jb hotel. Despite the jam, we are blessed to hv smooth journey. Please with their service and drivers. Will engage them again and recommend to others. 🤗
It had been a pleasure and worry free ride. All thanks to Leslie n team. Definitely not going to be the last, KUDOS GUYS, YOU ARE AWESOME!!!
Prompt reply, very reliable!
Excellent and always fantastic service by Lucas :) He is experience, skillful, reliable and super friendly person 😊 We all are feel safety and enjoy our one day trip to KL. Highly Recommended!👍😁
It was such a pleasure to have Royce and Leslie to take all 15 of us to KL in such deluxe and roomy Starex. The journey was smooth. The ride was excellent. Well done, Bestway!!!
Just got back from a fun and awesome Jb on 13/6/2018 with 6 of my close friends. All on board enjoyed ourselves tremendously and want to repeat the trip in July!!! Having traveled 3 times to Johore Bahru and one time to malacca, I have enjoyed Lucas’s good services and especially his driving skill to Ensure the ride was considerable throughout. Rating *****
Very good manner and service �
Reliable and professional transport service. Lucas and Enzo both are very careful driver. Highly recommended!!
由衷地感谢Lucas的尽心尽力，不辞辛劳地为我们服务。 你有娴熟的驾驶技术和丰富的道路经验， 更有认真和严谨的工作作风。 你承载着客户所托， 肩负着安全的责任和使命， 秉承着 “Bestway”的服务宗旨， 完美的让我们完成这一次的JB吃吃喝喝，玩玩乐乐的任务。 希望在不久的将来，我们又可以让你载我们到处去吃喝玩乐。同时，我们也会推荐你的服务给我们所认识的人，因为你值得受我们推荐的！
Driver Lucas is a careful n skilful driver. Attentive to customers’ needs. Highly recommended!
I had an awesome trip from Singapore to Johor.
Excellent service! Very experienced and super friendly driver. Highly recommended🤗
Skillful and patient driver! Have been using their services for past few JB trips. Highly recommended :)
Reliable and professional transport service. Recommend for anyone who wishes to go to Malaysia safely and in comfort! �
