199 Google reviews from our customers ( 4.97 )
Very pleased with the service Best Way has provided. From easy booking via WhatsApp, to being very responsive to the many queries I had before the trip. The vehicle was clean and fits our family of 7 well. Our driver, Brian, was also fantastic! Highly recommend this to anyone looking for transport from SG to MY.
Driver very helpful n friendly. Will use them again.
The reviewer didn't write a review, and has left just a rating.
friendly drivers for two-way transport between SG and Johor. Drives also shared time and day(s) of the week to avoid being stuck in long jam. Will engage your service again👍
Driver by the name Jeff was fantastic. First of all he came earlier than my set time and waited for me. On the way to the border crossing he offered me to buy a coffee, after I told him that I had a 17 hours nonstop flight and didn't sleep well. He helped at the Johor border crossing and customs. He was handling my 2 heavy suitcases. I'll ask Richard if he could designate Jeff again on the way back. Richard also was helpful from the beginning. He is very professional. His company is very reliable.
Friendly and helpful drivers
The reviewer didn't write a review, and has left just a rating.
Saya memesan untuk 17 orang, saya mendapatkan 3 van perjalanan dari changi airport menuju JB. Ini sangat memudahkan kami saat proses check di imigrasi karena kami tidak perlu turun dengan koper. Lalu dari Johor kami berganti dengan Bus Besar. Driver sangat ramah terlebih kami sangat dibantu oleh Mr Richard, yg berkomunikasi via whatsapp dari beberapa bulan yang lalu. Dimana Mr Richard memberikan banyak masukan tentang trip kami. Pelaganan yg ramah dengan harga yang bagus. Terima kasih banyak untuk bantuannya. Kami pasti akan memesan kembali ketika kami akan melakukan trip dikemudian hari. Sukses Mr Richard dan team! God bless.
Great service overall, I have used them for several personal and work trips from Singapore to JB and around Johor region, all drivers are nice and professional.
The reviewer didn't write a review, and has left just a rating.
The reviewer didn't write a review, and has left just a rating.
Very responsive and very prompt service ... the drivers came early then the expected time and were very accomodating..appreciate it. Thank you bestway.
Richard was very responsive in answering my doubts and arranged the transport for my holiday trip. Driver Brian was friendly and punctual . Overall good service and highly recommended.
Service was very good. Very punctual, and the driver, jackson was very good, friendly and knows his way at singapore and johor
Smooth transaction and drivers are polite
We booked a Starex for an entire family of 6 adults and a child. Our driver, Brian, was prompt to reply to messages, was super helpful, friendly and picked us up on time! Both our journeys, to and fro JB, were relaxed and safe. Will definitely booked this service next time and highly recommended!
The reviewer didn't write a review, and has left just a rating.
Best & genuine service! Huge thanks to The boss and driver Jackson who went out of their way to help us out late at night when we faced issue at JB checkpoint, since we didn't have a print out of visa, we requested to customs officer to help us out but despite seeing our family with 3 infants, 2 elderly parents , the officers had no sense of humanity. We had valid visas but no print out. Thankfully the boss and driver Jackson at best way transport helped to print it out and send it to us at checkpoint.
The reviewer didn't write a review, and has left just a rating.
Fast reponse
Excellent service. Very friendly and prompt!!!
Very professional , punctual and best part is they very handy , called at almost midnight time to go JB from SG , next minute they came and took us to Jb . Easy to communicate with
The reviewer didn't write a review, and has left just a rating.
Can be trusted for on time transportation between Singapore - Senai Airport. We will use it again in the near future.
Quick, easy and fast arrangement with reasonable price!
We booked bestway after reading a lot of good reviews. And indeed they're fast in responding to our enquiries. They are very punctual, friendly and very experienced drivers. My whole family enjoyed the journey and I would totally recommend to everyone who is looking to book a private car to Malaysia to consider Bestway. Because their service is the best👍🏻
Surprised at the efficiency and professionalism of the driver. Had a pleasant journey. Overall a great experience, definitely recommended!
Very reliable, friendly and flexible transfer service. The coordinator was able to adjust to our needs and made sure the trip went well.
Seamless transfer, friendly and helpful service plus comfy ride.
We engaged Best Way Transport for our company's business trip to JB. We had many people on the trip and needed several pick-up points and vehicles, which made the arrangements a little complicated. However, they were able to accommodate us and the transport went smoothly. Instructions provided for the pick-up were also very clear-cut and their replies on Whatsapp are also fast, in case you meet any hiccups and need to contact them urgently. Just an area for improvement in future is to inform passengers of any last minute changes in drivers even though the vehicle plate no. remains the same, as passengers may face challenges in contacting the drivers on the ETA.
Very good service, clean and comfy car. Highly recommend 👍👍👍
Great Service. Easy to contact communicate and get the required transport.
The reviewer didn't write a review, and has left just a rating.
The reviewer didn't write a review, and has left just a rating.
Very fast & prompt response. Vehicle was good and clean. Drivers are friendly and know their ways around, especially beating the custom’s jam. Will recommend to those wanting to go Malaysia and I’m looking forward to engage them again for my next trip
The reviewer didn't write a review, and has left just a rating.
The reviewer didn't write a review, and has left just a rating.
MY mum and I was desperate to get to JB directly, due to family emergency. my mum is in a wheelchair, n since we've just sold our car, we don't know how to get quickly to JB n we had to get there fast. So I googled n immediately chose best way transport. Richard replied to my WhatsApp msg almost immediately. I explained the situation to him coz my elderly mum had to go alone 1st with her wheelchair n all her bags. He listened n reacted very fast, he understood my concerns ABT my elderly mum traveling alone coz I told him how old people tended to panic easily n get scared. We were lucky coz due to Richard s quick reaction, he told me one of his driver's is in Spore already. N was able to arrive in less than 30 mins. When the driver TS arrived, I explained to him the situation again n he was so kind n patient when handling my elderly mum. He told me not to worry, he will make sure my mum will arrive at her destination quickly m safely n he will make sure our JB family will be there to greet my mum. Plus traffic on causeway happened to be clear. So on the whole with Richard n TS strong support, they made my mum's travel a seamless n absolutely stress-free. So thank you VERY MUCH for both Ur excellent customer service especially when handling the elderly. We are forever grateful to U both. N the fare was competitive too... Quite reasonable. I will recommend best way transport to anyone. They will take care of u extremely well. Keep up the good work guys!!
Got contact via Google. Good response time and no fuss communication, eventhough last minute booking. Wont regret getting their service again for future shuttles. :)
My worst nightmare happened yesterday late noon when my family and I found ourselves denied entry into Singapore and forced to turn back to JB as we didn’t know LTA implemented VEP online only before you enter Singapore and no more buying it upon arrival. Upon returning to JB and thinking of alternative mode of transportation to re-enter Singapore (with kids and luggages in tow), I googled and found Best Way Transport, they have (legitimate) private cars like practically on standby to drive you into Singapore. They are fast, punctual and my assigned driver is very friendly too. Thanks again to Best Way Transport for making my day!!!
The reviewer didn't write a review, and has left just a rating.
The reviewer didn't write a review, and has left just a rating.
The reviewer didn't write a review, and has left just a rating.
transport arrived on time and quick responds
This transport service was very prompt in replying to enquiries and the driver was punctual in pick up and drop off timing. Not only that, driver was very helpful in carrying and arranging items into the car. Very reliable service and highly recommended 👍
Best Way Transport provides professional charter service in and out of the country. We booked it twice and were blown away by the experience. Courteous and understanding drivers who attended to our needs with care and utmost professionalism. Would highly recommend to anyone seeking charter service.
Very good and prompt service, 100% recommended
Highly recommended and good price. All the driver very friendly.
Was booking this service for last mins change of business appointment. Very quick response from BestWayTransport and good arrangement. Driver arrived 15mins earlier than the time we have booked. Thumb up for this!! Will look for them again if required. Highly recommended!!
Booking Them Regularly When I M Travelling To JB Thanks To Joy And His Team 😊
